We are committed to consistently achieving high standards of quality, both in the products that we develop, manufacture and supply and in the levels of services and support that we provide.
We believe that quality relates to the consistency, reliability and durability of our materials, product performance and service. Consequently, we fully support independent certification and assessment schemes such as those offered by BSI, and we operate an extensive testing regime to ensure that our products continue to perform to the highest standards.
We monitor, measure and assess our performance with the aim of continually improving our services, working practices and the impact our activities have on the environment.
Individual BSI Kitemark and test certificates are available to download from the respective product pages and we are proud to have attained the following BSI accreditations:
- BES 6001 Responsible Sourcing of Construction Products
- ISO 9001:2008 Quality Management Systems
- ISO 14001:2009 Environmental Management Systems
- OHSAS 18001:2007 Occupational Health and Safety Management Systems
- ISO 50001:2011 Energy Management Systems
Customer Fabrication Training
As part of our commitment to helping customers achieve the highest possible standards in fabrication, in 2005 we opened the ‘Smart Centre of Excellence’.
Located at our head office in North Somerset, the Smart Centre of Excellence is a fully equipped training school. From the Centre, we deliver certified training courses which are centred on the fabrication of our products and which are designed to improve overall productivity and competency. With our online booking calendar our customers are able to view course dates and reserve places online.